State Farm® Insurance Agent Mario DeSantiago

"Sharon is amazing! I called her to ask a question before filing a claim. I've never filed a claim before and wanted to ensure I wouldn't mess anything up with my policy. She took my call right away and addressed all of my concerns! I even learned some helpful tips along the way. After addressing my claim concerns, I asked her what car insurance may look like on a new vehicle I may want to lease/finance. She was able to run an analysis live with me on the phone, which was tremendously helpful! I would recommend Sharon to anyone for your insurance needs!"

"Great rates! Always available and attentive for any questions or concerns! Thank you Mario for being my insurance agent and always taking care of us!"

"Great customer service as well as rates!"

"Their customer service is always responsive and helpful with questions!"

"Cheap insurance quote with discounts! Stress free process. Good job Mr. Mario and the team."

"They are always willing to assist, offering insightful solutions and guidance. They approach every task with enthusiasm and willing to assist me."

"I have been a customer at Mario Desantiago Statefarm Agency for several years. Mario and his staff are very helpful and have always found discounts to lower my bill with great coverage."

"Great customer services and very professional."

"Great customer service!"

"Very professional and kind, they have one of the most amazing person working for them (Guadalupe). They will exceed your needs and give you the best rates!"

"Would highly recommend this place. Everyone so welcoming. Very knowledgeable on insurance helped me get the best price."

"Amazing customer service!"

"“I can’t say enough good things about my State Farm insurance team! They have been incredibly helpful throughout the entire process. From answering all my questions to guiding me through the paperwork, their professionalism and dedication made everything so much easier. I truly appreciate their support and would highly recommend them to anyone in need of insurance services!”"

"UPDATE: 8/21/24 They changed my policy premium yet again because of a mistake they made on their part, applying a discount that shouldn’t have been applied. Now they are forcing me to pay the difference of that discount for the next three months because of their mistake. This office doesn’t seem to know what they’re doing, and I’m looking into changing agents. ————————————————————— I had a great experience with StateFarm up until now. I had cancelled my insurance because I was planning to sell my car, I ended up not selling it so I wanted to reinstate my insurance as it had been less than 30 days. Mario made it so easy, took my payment over the phone and got it reinstated. EXCEPT apparently the paperwork was not taken care of with underwriting, so they sent me a check for my payment and cancelled my policy. I didn’t even know I had been driving around UNINSURED. Now I can’t reinstate the policy because it’s been OVER 30 days, and I have to do a new policy application and my rate went up $40! Now I’m paying an extra $40 for their mistake and that doesn’t feel great at all. Latoya was super helpful trying to get it corrected, but overall they couldn’t do anything and now I have to pay for this mistake."

"Latoya is great! She looks into any troubles I am having, and is so quick and efficient. She really helps ease any worries I may have. Thank you for your hard work!"

"Mario is fantastic! I switched Insurance companies after getting into an accident. My prior insurance company was terrible at handling the entire hit-and-run accident. I quickly got the help I needed and complete coverage with my new vehicle and new insurance company! Thank you so much 10 stars words cannot say enough how great having insurance company, this is!"

"Sharon is AMAZING! She is very quick to respond to any message we leave her, Very helpful and truly cares about her clients! Thank you Mario for hiring such a Knowledgable person!!"

"I’m so happy with the service Mr De Santiago and his staff gave me! They are extremely helpful and the price they gave me is fantastic! I recommend him and his office staff 100%!!!"

"Mario went out of his way late on a Friday night to get our new auto policy started with StateFarm. His personal touch gave me some peace of mind that this was a good switch to make."

"Great customer service Care about our needs"

"great customer service. excellent staff."

"A very helpful on every communication, We highly recommend Mario and Sharon, Always there for our questions , true story, Bo and Yvonne"

"We been with them for years, amazing attitude I walk in and Sonia, Sharon and Latoya always welcome me with a smile! As well as Mario always so nicee!"

"They take care of my family and me when we need their expertise and support the most; highly recommend!"

"Great! customer service"