State Farm® Insurance Agent Mario DeSantiago
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eclipse Energy
February 26, 2026
"I highly recommend this agency they where able to give me and my business the best service and the best quote for my business. Guadalupe was very professional and communicative every step of the way and set me up with the best policy for my business. I got multiple quotes from multiple agencies and they where the most professional and had the best pricing the process was very smooth and easy was no hassle for my company"
"Eclipse, thank you for your wonderful review of State Farm Agent Mario DeSantiago’s Team!"
Andrew Lawrence (Andy)
February 26, 2026
"Guadalupe was very great she had very great customer service and was very profesional she helped me get a better plan with a lower deductible and the coverage was better than what I had before. Highly recommend!"
"Andrew, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mario DeSantiago’s Team is just a call or email away!"
Martha Meh
February 4, 2026
"Thank"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mario DeSantiago’s Team. "
Kai Chavies
January 20, 2026
"Affordable and friendly just like Jake... who wears khakis..."
"We appreciate your review, Kai. We are so happy that you had such a wonderful experience with State Farm Agent Mario DeSantiago’s Team here in Haltom City ! "
Randi Talbot
October 15, 2025
"I made the switch to State Farm last year. I’m so glad I did. It’s definitely saved me money every month. The customer service I have received from Mario’s agency has been top-tier! I would definitely recommend this agency."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sarah Mbayi
July 17, 2025
"Very friendly and will work with you to get a good quote! Highly recommend. Thank you Mario"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bryan Staley
July 16, 2025
"Mario DeSantiago and his wonderful friendly staff are always so helpful and kind. They are very professional and assist me with any help I need when I call the office. Thank you - Bryan Staley"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
juan juarez
July 10, 2025
"They are always willing to assist, offering insightful solutions and guidance.
They approach every task with enthusiasm and willing to assist me."
"Juan, thank you for taking the time to write a 5-star review. We appreciate your business as well as your review! "
Renee Townsend
March 31, 2025
"Sharon is amazing! I called her to ask a question before filing a claim. I've never filed a claim before and wanted to ensure I wouldn't mess anything up with my policy. She took my call right away and addressed all of my concerns! I even learned some helpful tips along the way. After addressing my claim concerns, I asked her what car insurance may look like on a new vehicle I may want to lease/finance. She was able to run an analysis live with me on the phone, which was tremendously helpful! I would recommend Sharon to anyone for your insurance needs!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Casey Eller
March 22, 2025
"Great rates! Always available and attentive for any questions or concerns! Thank you Mario for being my insurance agent and always taking care of us!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
diana Montemayor
February 11, 2025
"Their customer service is always responsive and helpful with questions!"
"Diana we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ifunanya onyekonwu
February 8, 2025
"Cheap insurance quote with discounts! Stress free process. Good job Mr. Mario and the team."
"Thank you Infunanya! Welcome to the State Farm Family!"
Diego Galvan
January 21, 2025
"I have been a customer at Mario Desantiago Statefarm Agency for several years. Mario and his staff are very helpful and have always found discounts to lower my bill with great coverage."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Carl Walker
November 8, 2024
"Great customer service!"
"Carl, Thanks for the kind words! I am glad we were able to make assisting you with your insurance needs such a positive experience! "
Tasha Pena
November 8, 2024
"Very professional and kind, they have one of the most amazing person working for them (Guadalupe). They will exceed your needs and give you the best rates!"
"Thanks for the Review! Guadalupe is great! "
Kristina Gonzalez
November 5, 2024
"Would highly recommend this place. Everyone so welcoming. Very knowledgeable on insurance helped me get the best price."
"Kristina, thank you for taking the time to write a 5-star review! Thanks for highly recommending Mario DeSantiago State Farm Insurance!"
Kris
November 4, 2024
"“I can’t say enough good things about my State Farm insurance team! They have been incredibly helpful throughout the entire process. From answering all my questions to guiding me through the paperwork, their professionalism and dedication made everything so much easier. I truly appreciate their support and would highly recommend them to anyone in need of insurance services!”"
"Rabin, Thanks for taking the time to write a 5-star review, Thanks for being a loyal customer at Mario DeSantiago State Farm Insurance Agency!"
Taylir Davis
August 21, 2024
"UPDATE: 8/21/24
They changed my policy premium yet again because of a mistake they made on their part, applying a discount that shouldn’t have been applied. Now they are forcing me to pay the difference of that discount for the next three months because of their mistake. This office doesn’t seem to know what they’re doing, and I’m looking into changing agents.
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I had a great experience with StateFarm up until now. I had cancelled my insurance because I was planning to sell my car, I ended up not selling it so I wanted to reinstate my insurance as it had been less than 30 days. Mario made it so easy, took my payment over the phone and got it reinstated. EXCEPT apparently the paperwork was not taken care of with underwriting, so they sent me a check for my payment and cancelled my policy. I didn’t even know I had been driving around UNINSURED. Now I can’t reinstate the policy because it’s been OVER 30 days, and I have to do a new policy application and my rate went up $40! Now I’m paying an extra $40 for their mistake and that doesn’t feel great at all. Latoya was super helpful trying to get it corrected, but overall they couldn’t do anything and now I have to pay for this mistake."
"Dear Taylir,
Thank you for taking the time to leave a review for us. We greatly appreciate your feedback and are always looking for ways to improve our services.
We apologize for any inconvenience or dissatisfaction you may have experienced. I will address this issue with underwriting. and my team.
We value all of our customers and strive to provide a positive experience. We are committed to resolving any issues and ensuring your satisfaction.
Again, we appreciate your feedback and thank you for bringing this matter to our attention. We look forward to the opportunity to make it right and provide you with an improved experience.
Best regards,
Mario DeSantiago State Farm"
Angie Ells
March 12, 2024
"Mario is fantastic! I switched Insurance companies after getting into an accident. My prior insurance company was terrible at handling the entire hit-and-run accident. I quickly got the help I needed and complete coverage with my new vehicle and new insurance company! Thank you so much 10 stars words cannot say enough how great having insurance company, this is!"
"Angie, thank you for taking the time to write a 5-star review. Welcome to the Mario DeSantiago State Farm Family!! "
derek bond
January 15, 2024
"Sharon is AMAZING! She is very quick to respond to any message we leave her, Very helpful and truly cares about her clients! Thank you Mario for hiring such a Knowledgable person!!"
"Thank you for taking time for leaving a 5 star review for Sharon. She is awesome!!"
Martha Nunez
December 28, 2023
"I’m so happy with the service Mr De Santiago and his staff gave me! They are extremely helpful and the price they gave me is fantastic! I recommend him and his office staff 100%!!!"
"Martha, Thank you for taking the time to write a 5 star review. Welcome to the State Farm Family!!"
Doug Williamson
December 14, 2023
"Mario went out of his way late on a Friday night to get our new auto policy started with StateFarm. His personal touch gave me some peace of mind that this was a good switch to make."
"Doug, Thanks for taking the time to leave a 5 star review!! Welcome to the State Farm family. "
Xan Weaver
November 19, 2023
"great customer service. excellent staff."
"Xan, Thanks for taking the time to write a 5 star review. Thank you for being a loyal customer at Mario DeSantiago State Farm. "
Yvonne Stewart
October 25, 2023
"A very helpful on every communication, We highly recommend Mario and Sharon, Always there for our questions , true story, Bo and Yvonne"
Yuvia Romero
October 25, 2023
"We been with them for years, amazing attitude I walk in and Sonia, Sharon and Latoya always welcome me with a smile! As well as Mario always so nicee!"